Boiler trouble doesn’t keep office hours.
Neither do I.
Ten years as a British Gas engineer, now independent and on call across Bangor, Anglesey, Caernarfon and the Conwy coast — installations, servicing and breakdown repairs, direct to the engineer who does the work.
No heat or hot water right now?
Call direct, day or night, weekends included. Tell me the boiler make and what it’s doing, and I’ll tell you on the phone how soon I can get to you.
Smell gas? Don’t wait for me. Call the free National Gas Emergency line first: 0800 111 999
Gas work, done properly, start to finish.
From a new combi boiler to a radiator that won’t bleed, the same engineer handles the quote, the job and the follow-up call.
Boiler installation
New systems and like-for-like replacements, sized and fitted for the property, not just the boiler.
Servicing & safety checks
Annual services and safety checks that catch the small faults before they become a cold house.
Breakdowns & repairs
No heat, no hot water, strange noises from the airing cupboard — diagnosed and fixed, not just patched.
Where I work
- Bangor
- Ynys Môn
- Caernarfon
- Conwy
- Llandudno
Siaradaf Gymraeg. Happy to talk it through in Welsh or English.
I’m Ben. Ten years with British Gas. Now working for you, not a call centre.
Robertson Heating Services is one engineer and a phone that gets answered. All manner of gas installations, servicing and breakdowns — handled by the person who’ll actually be stood in your hallway with a toolbox.
That means a quote that matches the job, work scheduled around when you’re actually in, and someone who remembers your boiler the next time something plays up.
Word of mouth still does most of the work.
“Thanks Ben for the gas fire service. If anyone is looking for a gas engineer we highly recommend Ben — loved the drone inspection of the chimney.”
Nick Holyfield · via Facebook, October 2025
Boiler acting up? Let’s sort it.
Call or message with what’s going on — make, symptoms, how long it’s been at it — and I’ll tell you straight away whether it’s a quick fix or a job to book in.
Open 24 hours for emergency callouts · Bangor & North Wales
Smell gas? Don’t call me first. Open windows, don’t touch light switches, turn off the gas at the meter if you can, get out, and call the National Gas Emergency line free on 0800 111 999. Once it’s made safe, I can fix the cause.